Usability and acceptability assessment of an empathic virtual agent to prevent major depression
In Human-Computer Interaction, the adaptation of the content and the way of how this content is communicated to the users in interactive sessions is a critical issue to promote the acceptability and usability of any computational system. We present a user-adapted interactive platform to identify and...
| Authors: | ; ; ; ; |
|---|---|
| Format: | Article |
| Publication date: | 2016 |
| Country: | España |
| Institution: | Universitat Politècnica de València (UPV) |
| Repository: | RiuNet. Repositorio Institucional de la Universitat Politécnica de Valéncia |
| Language: | English |
| OAI Identifier: | oai:riunet.upv.es:10251/81732 |
| Online Access: | https://riunet.upv.es/handle/10251/81732 |
| Access Level: | Open access |
| Keyword: | Human-computer interaction user-adapted sessions emotional virtual agent usability acceptability FISICA APLICADA |
| _version_ | 1878742499344777216 |
|---|---|
| author | Bresó Guardado, Adrián |
| author2 | Martinez-Miranda, Juan Botella Arbona, Cristina Baños Rivera, Rosa María Garcia-Gomez, Juan M |
| author2_role | author author author author |
| author_browse | Baños Rivera, Rosa María Botella Arbona, Cristina Bresó Guardado, Adrián Garcia-Gomez, Juan M Martinez-Miranda, Juan |
| author_facet | Bresó Guardado, Adrián Martinez-Miranda, Juan Botella Arbona, Cristina Baños Rivera, Rosa María Garcia-Gomez, Juan M |
| author_role | author |
| collection | RiuNet. Repositorio Institucional de la Universitat Politécnica de Valéncia |
| description | In Human-Computer Interaction, the adaptation of the content and the way of how this content is communicated to the users in interactive sessions is a critical issue to promote the acceptability and usability of any computational system. We present a user-adapted interactive platform to identify and provide an early intervention for symptoms of depression and suicide. In particular, we describe the work performed to assess users' system acceptability and usability. An empathic Virtual Agent is the main interface with the user, and it has been designed to generate the appropriate dialogues and emotions during the interactions according to the detected user's specific needs. This personalization is based on a dynamic user model nurtured with clinical, demographical and behavioural information. The evaluation was performed with 60 participants from the university community. The obtained results were promising, allowing the execution of a further clinical trial. The system's usability score was 75.7%, and the score of the user-adapted content and the emotional responses of the Virtual Agent was 70.9%. |
| eu_rights_str_mv | openAccess |
| format | article |
| id | ES_f7059b4e5d2cf709ba271f4ebe91a223 |
| institution | Universitat Politècnica de València (UPV) |
| instname_str | Universitat Politècnica de València (UPV) |
| language | eng |
| network_acronym_str | ES |
| network_name_str | España |
| oai_identifier_str | oai:riunet.upv.es:10251/81732 |
| publishDate | 2016 |
| publishDateSort | 2016 |
| publisher | Wiley |
| publisherStr | Wiley |
| reponame_str | RiuNet. Repositorio Institucional de la Universitat Politécnica de Valéncia |
| spelling | Usability and acceptability assessment of an empathic virtual agent to prevent major depression Bresó Guardado, Adrián Martinez-Miranda, Juan Botella Arbona, Cristina Baños Rivera, Rosa María Garcia-Gomez, Juan M Human-computer interaction user-adapted sessions emotional virtual agent usability acceptability FISICA APLICADA In Human-Computer Interaction, the adaptation of the content and the way of how this content is communicated to the users in interactive sessions is a critical issue to promote the acceptability and usability of any computational system. We present a user-adapted interactive platform to identify and provide an early intervention for symptoms of depression and suicide. In particular, we describe the work performed to assess users' system acceptability and usability. An empathic Virtual Agent is the main interface with the user, and it has been designed to generate the appropriate dialogues and emotions during the interactions according to the detected user's specific needs. This personalization is based on a dynamic user model nurtured with clinical, demographical and behavioural information. The evaluation was performed with 60 participants from the university community. The obtained results were promising, allowing the execution of a further clinical trial. The system's usability score was 75.7%, and the score of the user-adapted content and the emotional responses of the Virtual Agent was 70.9%. The work presented in this manuscript has been partially funded by the Conselleria de Sanidad of Generalitat Valenciana, in the research project entitled 'Sistema computacional de ayuda a la prevencion de episodios de depresion y suicidio - PREVENDEP'. We thank the company Faceshift (www.faceshift.com) for providing their software to perform facial motion capture in order to develop the talking head that represent our empathic virtual agent. Wiley https://riunet.upv.es/handle/10251/81732 |
| spellingShingle | Usability and acceptability assessment of an empathic virtual agent to prevent major depression Bresó Guardado, Adrián Human-computer interaction user-adapted sessions emotional virtual agent usability acceptability FISICA APLICADA |
| title | Usability and acceptability assessment of an empathic virtual agent to prevent major depression |
| title_full | Usability and acceptability assessment of an empathic virtual agent to prevent major depression |
| title_fullStr | Usability and acceptability assessment of an empathic virtual agent to prevent major depression |
| title_full_unstemmed | Usability and acceptability assessment of an empathic virtual agent to prevent major depression |
| title_short | Usability and acceptability assessment of an empathic virtual agent to prevent major depression |
| title_sort | Usability and acceptability assessment of an empathic virtual agent to prevent major depression |
| topic | Human-computer interaction user-adapted sessions emotional virtual agent usability acceptability FISICA APLICADA |
| topic_facet | Human-computer interaction user-adapted sessions emotional virtual agent usability acceptability FISICA APLICADA |
| url | https://riunet.upv.es/handle/10251/81732 |