Measuring gender bias in student satisfaction in higher education: a cross-department study
Student satisfaction surveys are widely accepted for measuring the quality of students’ overall experience with the received teaching and informing the design of improvements in higher education. However, several studies have shown that these surveys have biases that may lead to discrimination or un...
| Authors: | ; ; |
|---|---|
| Format: | Article |
| Status: | Published version |
| Publication date: | 2024 |
| Country: | España |
| Institution: | Universitat Pompeu Fabra |
| Repository: | Repositorio Digital de la UPF |
| OAI Identifier: | oai:repositori.upf.edu:10230/60829 |
| Online Access: | http://hdl.handle.net/10230/60829 http://dx.doi.org/10.1080/2331186X.2024.2375183 |
| Access Level: | Open access |
| Keyword: | Surveys Fairness Gender bias Academic analytics Institutional analytics Teaching quality Higher education |
| _version_ | 1878742010402177024 |
|---|---|
| author | Marques, Francielle |
| author2 | Hernández-Leo, Davinia Castillo, Carlos |
| author2_role | author author |
| author_browse | Castillo, Carlos Hernández-Leo, Davinia Marques, Francielle |
| author_facet | Marques, Francielle Hernández-Leo, Davinia Castillo, Carlos |
| author_role | author |
| collection | Repositorio Digital de la UPF |
| description | Student satisfaction surveys are widely accepted for measuring the quality of students’ overall experience with the received teaching and informing the design of improvements in higher education. However, several studies have shown that these surveys have biases that may lead to discrimination or unfair decisions against female academics. Yet it is unclear how these undesirable factors are evolving with time or to what extent they are present in different contexts. In this study, we investigate survey results from a large University in Spain for two academic years, 2021–2022 and 2022–2023. Our analysis examines these gender biases by evaluating the influencing factors from the perspective of professors and students at the level of the entire university and individual centers. The results obtained using this approach provide multifaceted evidence of gender bias disadvantaging women, especially in some academic disciplines, and that is particularly noticeable in the extremes of student satisfaction distributions. |
| eu_rights_str_mv | openAccess |
| format | article |
| id | ES_eeb4eaa101b81d2bf4f600867e005f3e |
| institution | Universitat Pompeu Fabra |
| instname_str | Universitat Pompeu Fabra |
| network_acronym_str | ES |
| network_name_str | España |
| oai_identifier_str | oai:repositori.upf.edu:10230/60829 |
| publishDate | 2024 |
| publishDateSort | 2024 |
| publisher | Taylor & Francis |
| publisherStr | Taylor & Francis |
| reponame_str | Repositorio Digital de la UPF |
| spelling | Measuring gender bias in student satisfaction in higher education: a cross-department study Marques, Francielle Hernández-Leo, Davinia Castillo, Carlos Surveys Fairness Gender bias Academic analytics Institutional analytics Teaching quality Higher education Student satisfaction surveys are widely accepted for measuring the quality of students’ overall experience with the received teaching and informing the design of improvements in higher education. However, several studies have shown that these surveys have biases that may lead to discrimination or unfair decisions against female academics. Yet it is unclear how these undesirable factors are evolving with time or to what extent they are present in different contexts. In this study, we investigate survey results from a large University in Spain for two academic years, 2021–2022 and 2022–2023. Our analysis examines these gender biases by evaluating the influencing factors from the perspective of professors and students at the level of the entire university and individual centers. The results obtained using this approach provide multifaceted evidence of gender bias disadvantaging women, especially in some academic disciplines, and that is particularly noticeable in the extremes of student satisfaction distributions. This work is co-funded by MICIU/AEI/10.13039/501100011033 (PID2020-112584RB-C33, CEX2021-001195-M) and the Department of Research and Universities of the Government of Catalonia (SGR 00930). Hernández-Leo (Serra Húnter) also acknowledges the support by ICREA under the ICREA Academia programme. Castillo also acknowledges support from the EU-funded projects “SoBigData++” (grant agreement 871042), “FINDHR” (grant agreement 101070212). Taylor & Francis http://hdl.handle.net/10230/60829 http://dx.doi.org/10.1080/2331186X.2024.2375183 |
| spellingShingle | Measuring gender bias in student satisfaction in higher education: a cross-department study Marques, Francielle Surveys Fairness Gender bias Academic analytics Institutional analytics Teaching quality Higher education |
| status_str | publishedVersion |
| title | Measuring gender bias in student satisfaction in higher education: a cross-department study |
| title_full | Measuring gender bias in student satisfaction in higher education: a cross-department study |
| title_fullStr | Measuring gender bias in student satisfaction in higher education: a cross-department study |
| title_full_unstemmed | Measuring gender bias in student satisfaction in higher education: a cross-department study |
| title_short | Measuring gender bias in student satisfaction in higher education: a cross-department study |
| title_sort | Measuring gender bias in student satisfaction in higher education: a cross-department study |
| topic | Surveys Fairness Gender bias Academic analytics Institutional analytics Teaching quality Higher education |
| topic_facet | Surveys Fairness Gender bias Academic analytics Institutional analytics Teaching quality Higher education |
| url | http://hdl.handle.net/10230/60829 http://dx.doi.org/10.1080/2331186X.2024.2375183 |