Digital Holocaust Memory on social media: How Italian Holocaust museums and memorials use digital ecosystems for educational and remembrance practice

This study takes a social-technical systems approach to investigate how national and transnational memory of the Holocaust are intertwined on the social media profiles of a set of Italian museums and memorials. We examine how Italy’s four most important Holocaust museums and memorials use social med...

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Author: Manca, Stefania
Format: Article
Status:Accepted version
Publication date:2022
Country:España
Institution:Universitat Oberta de Catalunya (UOC)
Repository:O2, repositorio institucional de la UOC
OAI Identifier:oai:openaccess.uoc.edu:10609/147017
Online Access:http://hdl.handle.net/10609/147017
https://doi.org/10.1080/13527258.2022.2131879
Access Level:Embargoed access
Keyword:Digital Holocaust Memory
social media
Holocaust museum
Italy
Itàlia
museu de l'Holocaust
xarxes socials
Italia
museo del Holocausto
redes sociales
Holocaust memorials
Memorials de l'Holocaust
Memoriales del Holocausto
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author Manca, Stefania
author_browse Manca, Stefania
author_facet Manca, Stefania
author_role author
collection O2, repositorio institucional de la UOC
description This study takes a social-technical systems approach to investigate how national and transnational memory of the Holocaust are intertwined on the social media profiles of a set of Italian museums and memorials. We examine how Italy’s four most important Holocaust museums and memorials use social media as ecosystems to provide historical content and engage their audiences in digital remembrance about the Holocaust on four social media platforms: Facebook, Twitter, Instagram and YouTube. Results show that posts on Facebook led to a higher volume of interactivity and positive responses than posts on the other platforms, while user activity in terms of creating new posts remains low on all four platforms. The four institutions tend to address a national audience and interweave transnational Holocaust memorial themes with distinctively national ones. Although the examined social media profiles demonstrate that museums and memorials are reliable sources of historical and trustworthy information through which they shape memory ecologies, their use reflects a conservational attitude, with a preference for a target audience over the age of 25, expressed both in the choice of platforms adopted and in the mostly one-way communication approach employed. The paper outlines implications for further social media practice in Digital Holocaust Memory.
eu_rights_str_mv embargoedAccess
format article
id ES_a670402064ecf53e62c8d7b09f9a8843
institution Universitat Oberta de Catalunya (UOC)
instname_str Universitat Oberta de Catalunya (UOC)
network_acronym_str ES
network_name_str España
oai_identifier_str oai:openaccess.uoc.edu:10609/147017
publishDate 2022
publishDateSort 2022
publisher International Journal of Heritage Studies
publisherStr International Journal of Heritage Studies
reponame_str O2, repositorio institucional de la UOC
spelling Digital Holocaust Memory on social media: How Italian Holocaust museums and memorials use digital ecosystems for educational and remembrance practice Manca, Stefania Digital Holocaust Memory social media Holocaust museum Italy Itàlia museu de l'Holocaust xarxes socials Italia museo del Holocausto redes sociales Holocaust memorials Memorials de l'Holocaust Memoriales del Holocausto This study takes a social-technical systems approach to investigate how national and transnational memory of the Holocaust are intertwined on the social media profiles of a set of Italian museums and memorials. We examine how Italy’s four most important Holocaust museums and memorials use social media as ecosystems to provide historical content and engage their audiences in digital remembrance about the Holocaust on four social media platforms: Facebook, Twitter, Instagram and YouTube. Results show that posts on Facebook led to a higher volume of interactivity and positive responses than posts on the other platforms, while user activity in terms of creating new posts remains low on all four platforms. The four institutions tend to address a national audience and interweave transnational Holocaust memorial themes with distinctively national ones. Although the examined social media profiles demonstrate that museums and memorials are reliable sources of historical and trustworthy information through which they shape memory ecologies, their use reflects a conservational attitude, with a preference for a target audience over the age of 25, expressed both in the choice of platforms adopted and in the mostly one-way communication approach employed. The paper outlines implications for further social media practice in Digital Holocaust Memory. International Journal of Heritage Studies http://hdl.handle.net/10609/147017 https://doi.org/10.1080/13527258.2022.2131879
spellingShingle Digital Holocaust Memory on social media: How Italian Holocaust museums and memorials use digital ecosystems for educational and remembrance practice
Manca, Stefania
Digital Holocaust Memory
social media
Holocaust museum
Italy
Itàlia
museu de l'Holocaust
xarxes socials
Italia
museo del Holocausto
redes sociales
Holocaust memorials
Memorials de l'Holocaust
Memoriales del Holocausto
status_str acceptedVersion
title Digital Holocaust Memory on social media: How Italian Holocaust museums and memorials use digital ecosystems for educational and remembrance practice
title_full Digital Holocaust Memory on social media: How Italian Holocaust museums and memorials use digital ecosystems for educational and remembrance practice
title_fullStr Digital Holocaust Memory on social media: How Italian Holocaust museums and memorials use digital ecosystems for educational and remembrance practice
title_full_unstemmed Digital Holocaust Memory on social media: How Italian Holocaust museums and memorials use digital ecosystems for educational and remembrance practice
title_short Digital Holocaust Memory on social media: How Italian Holocaust museums and memorials use digital ecosystems for educational and remembrance practice
title_sort Digital Holocaust Memory on social media: How Italian Holocaust museums and memorials use digital ecosystems for educational and remembrance practice
topic Digital Holocaust Memory
social media
Holocaust museum
Italy
Itàlia
museu de l'Holocaust
xarxes socials
Italia
museo del Holocausto
redes sociales
Holocaust memorials
Memorials de l'Holocaust
Memoriales del Holocausto
topic_facet Digital Holocaust Memory
social media
Holocaust museum
Italy
Itàlia
museu de l'Holocaust
xarxes socials
Italia
museo del Holocausto
redes sociales
Holocaust memorials
Memorials de l'Holocaust
Memoriales del Holocausto
url http://hdl.handle.net/10609/147017
https://doi.org/10.1080/13527258.2022.2131879