Coping with nonverbal communication in public service interpreting with Chinese immigrants
Nonverbal communication (NVC) plays a key role in face-to-face interactions. This article explores how nonverbal communication affects interpreter-mediated interactions between Chinese immigrants living in Catalonia and local public service providers. It presents data obtained from a qualitative stu...
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| Tipo de documento: | Artículo |
| Estado: | Accepted version |
| Fecha de publicación: | 2013 |
| País: | España |
| Institución: | Universitat Pompeu Fabra |
| Repositorio: | Repositorio Digital de la UPF |
| OAI Identifier: | oai:repositori.upf.edu:10230/23793 |
| Acceso en línea: | http://hdl.handle.net/10230/23793 http://dx.doi.org/10.1080/17475759.2013.838985 |
| Nivel de acceso: | Acceso abierto |
| Palabra clave: | Traducció i interpretació als serveis públics Comunicació intercultural Nonverbal communication Public service interpreting Community interpreting Intercultural communication Intercultural mediation |
| Sumario: | Nonverbal communication (NVC) plays a key role in face-to-face interactions. This article explores how nonverbal communication affects interpreter-mediated interactions between Chinese immigrants living in Catalonia and local public service providers. It presents data obtained from a qualitative study based on in-depth interviews with public service interpreters and intercultural mediators, and analyses their experience in coping with nonverbal cues that are the potential source of misunderstanding. Special attention is to the examples of the Chinese smile and absence of eye contact. The conclusions discuss the implications that nonverbal communication may have in defining the role and functions of public service interpreters. |
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