Where You Sleep Tells What You Care About

Online reviews are valuable sources of information that can help other tourists gain an idea of the destination they seek. The aim of this research is to examine what types of content is reviewed by hotel guests and Airbnb guests in two of the main urban tourist cities in Spain (Barcelona and Madrid...

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Detalhes bibliográficos
Autores: Mariné Roig, Estela; Daries Ramón, Natalia; Martín Fuentes, Eva; Ferrer Rosell, Berta
Tipo de documento: Capítulo de livro
Estado:Published version
Data de publicação:2023
País:España
Recursos:Universitat de Lleida (UdL)
Repositório:Repositori Obert UdL
OAI Identifier:oai:repositori.udl.cat:10459.1/464514
Acesso em linha:https://doi.org/10.1007/978-3-031-25752-0_19
https://hdl.handle.net/10459.1/464514
Nível de acesso:Acesso aberto
Palavra-chave:Peer-to-peer accommodation
User-generated content
Online travel reviews
Compositional data analysis
Spain
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author Mariné Roig, Estela
author2 Daries Ramón, Natalia
Martín Fuentes, Eva
Ferrer Rosell, Berta
author2_role author
author
author
author_browse Daries Ramón, Natalia
Ferrer Rosell, Berta
Mariné Roig, Estela
Martín Fuentes, Eva
author_facet Mariné Roig, Estela
Daries Ramón, Natalia
Martín Fuentes, Eva
Ferrer Rosell, Berta
author_role author
collection Repositori Obert UdL
description Online reviews are valuable sources of information that can help other tourists gain an idea of the destination they seek. The aim of this research is to examine what types of content is reviewed by hotel guests and Airbnb guests in two of the main urban tourist cities in Spain (Barcelona and Madrid) to distinguish content between the destination where the accommodation is located and to observe variations on users of these platforms when they write reviews. Comparing more than one million reviews posted on TripAdvisor and Airbnb through compositional data analysis (CoDa), results show that there are different patterns between Barcelona and Madrid and between their accommodation mode according to the reviews. This study can help researchers and managers know what useful information can be extracted from online travel reviews.
eu_rights_str_mv openAccess
format bookPart
id ES_64fac40eaa653502e6d1c71c3f003ece
institution Universitat de Lleida (UdL)
instname_str Universitat de Lleida (UdL)
network_acronym_str ES
network_name_str España
oai_identifier_str oai:repositori.udl.cat:10459.1/464514
publishDate 2023
publishDateSort 2023
publisher Springer
publisherStr Springer
reponame_str Repositori Obert UdL
spelling Where You Sleep Tells What You Care About Mariné Roig, Estela Daries Ramón, Natalia Martín Fuentes, Eva Ferrer Rosell, Berta Peer-to-peer accommodation User-generated content Online travel reviews Compositional data analysis Spain Online reviews are valuable sources of information that can help other tourists gain an idea of the destination they seek. The aim of this research is to examine what types of content is reviewed by hotel guests and Airbnb guests in two of the main urban tourist cities in Spain (Barcelona and Madrid) to distinguish content between the destination where the accommodation is located and to observe variations on users of these platforms when they write reviews. Comparing more than one million reviews posted on TripAdvisor and Airbnb through compositional data analysis (CoDa), results show that there are different patterns between Barcelona and Madrid and between their accommodation mode according to the reviews. This study can help researchers and managers know what useful information can be extracted from online travel reviews. Springer https://doi.org/10.1007/978-3-031-25752-0_19 https://hdl.handle.net/10459.1/464514
spellingShingle Where You Sleep Tells What You Care About
Mariné Roig, Estela
Peer-to-peer accommodation
User-generated content
Online travel reviews
Compositional data analysis
Spain
status_str publishedVersion
title Where You Sleep Tells What You Care About
title_full Where You Sleep Tells What You Care About
title_fullStr Where You Sleep Tells What You Care About
title_full_unstemmed Where You Sleep Tells What You Care About
title_short Where You Sleep Tells What You Care About
title_sort Where You Sleep Tells What You Care About
topic Peer-to-peer accommodation
User-generated content
Online travel reviews
Compositional data analysis
Spain
topic_facet Peer-to-peer accommodation
User-generated content
Online travel reviews
Compositional data analysis
Spain
url https://doi.org/10.1007/978-3-031-25752-0_19
https://hdl.handle.net/10459.1/464514