Organizational support and turnover intention in the Spanish IT consultancy sector: Role of organizational commitment

This paper focuses on the IT consultancy sector, an area of strategic importance within the Spanish economy and its mains aim is to analyse the impact that the support perceived by employees has on their organizational commitment and turnover intention.We distributed a questionnaire with a five poin...

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Authors: Suárez Albánchez, Julio; Jiménez Estévez, Pedro; Gutiérrez Broncano, Santiago; Blázquez Resino, Juan José
Format: Article
Publication date:2022
Country:España
Institution:Universidad de Castilla-La Mancha
Repository:RUIdeRA. Repositorio Institucional de la UCLM
OAI Identifier:oai:ruidera.uclm.es:10578/39904
Online Access:https://doi.org/10.1080/23311886.2022.2051790
https://hdl.handle.net/10578/39904
Access Level:Open access
Keyword:IT consultancy
Organizational commitment
Organizational support
Turnover intention
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author Suárez Albánchez, Julio
author2 Jiménez Estévez, Pedro
Gutiérrez Broncano, Santiago
Blázquez Resino, Juan José
author2_role author
author
author
author_browse Blázquez Resino, Juan José
Gutiérrez Broncano, Santiago
Jiménez Estévez, Pedro
Suárez Albánchez, Julio
author_facet Suárez Albánchez, Julio
Jiménez Estévez, Pedro
Gutiérrez Broncano, Santiago
Blázquez Resino, Juan José
author_role author
collection RUIdeRA. Repositorio Institucional de la UCLM
description This paper focuses on the IT consultancy sector, an area of strategic importance within the Spanish economy and its mains aim is to analyse the impact that the support perceived by employees has on their organizational commitment and turnover intention.We distributed a questionnaire with a five point Likert scale among 1000 professionals from various companies in the IT consultancy sector in Spain. The data collected were analysed using the PLS-SEM (partial least squares structural equation modelling) technique with the SmartPLS software. The analysis of the data demonstrates a negative relationship between employees perception of organizational support and their turnover intention, i.e., the greater the organizational support received, the lower the intention to leave the company. In companies where employees had a higher degree of organizational commitment, their intention to leave the company decreased to an even greater extent.This study shows that both the organizational support perceived by employees and their organizational commitment are important factors that influence their turnover intention; therefore, organizations need to take these aspects into consideration to reduce staff turnover rates.
eu_rights_str_mv openAccess
format article
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institution Universidad de Castilla-La Mancha
instname_str Universidad de Castilla-La Mancha
network_acronym_str ES
network_name_str España
oai_identifier_str oai:ruidera.uclm.es:10578/39904
publishDate 2022
publishDateSort 2022
publisher Taylor & Francis
publisherStr Taylor & Francis
reponame_str RUIdeRA. Repositorio Institucional de la UCLM
spelling Organizational support and turnover intention in the Spanish IT consultancy sector: Role of organizational commitment Suárez Albánchez, Julio Jiménez Estévez, Pedro Gutiérrez Broncano, Santiago Blázquez Resino, Juan José IT consultancy Organizational commitment Organizational support Turnover intention This paper focuses on the IT consultancy sector, an area of strategic importance within the Spanish economy and its mains aim is to analyse the impact that the support perceived by employees has on their organizational commitment and turnover intention.We distributed a questionnaire with a five point Likert scale among 1000 professionals from various companies in the IT consultancy sector in Spain. The data collected were analysed using the PLS-SEM (partial least squares structural equation modelling) technique with the SmartPLS software. The analysis of the data demonstrates a negative relationship between employees perception of organizational support and their turnover intention, i.e., the greater the organizational support received, the lower the intention to leave the company. In companies where employees had a higher degree of organizational commitment, their intention to leave the company decreased to an even greater extent.This study shows that both the organizational support perceived by employees and their organizational commitment are important factors that influence their turnover intention; therefore, organizations need to take these aspects into consideration to reduce staff turnover rates. Taylor & Francis https://doi.org/10.1080/23311886.2022.2051790 https://hdl.handle.net/10578/39904
spellingShingle Organizational support and turnover intention in the Spanish IT consultancy sector: Role of organizational commitment
Suárez Albánchez, Julio
IT consultancy
Organizational commitment
Organizational support
Turnover intention
title Organizational support and turnover intention in the Spanish IT consultancy sector: Role of organizational commitment
title_full Organizational support and turnover intention in the Spanish IT consultancy sector: Role of organizational commitment
title_fullStr Organizational support and turnover intention in the Spanish IT consultancy sector: Role of organizational commitment
title_full_unstemmed Organizational support and turnover intention in the Spanish IT consultancy sector: Role of organizational commitment
title_short Organizational support and turnover intention in the Spanish IT consultancy sector: Role of organizational commitment
title_sort Organizational support and turnover intention in the Spanish IT consultancy sector: Role of organizational commitment
topic IT consultancy
Organizational commitment
Organizational support
Turnover intention
topic_facet IT consultancy
Organizational commitment
Organizational support
Turnover intention
url https://doi.org/10.1080/23311886.2022.2051790
https://hdl.handle.net/10578/39904