Organizational commitment and satisfaction at work: a study with CRAS employees from Borborema-PB

This study aims to analyze the influence of job satisfaction on the organizational commitment of Borborema-PB's CRAS civil servants, being characterized as a descriptive research; to the media, a bibliographic research and a case study, with a quantitative approach. The study utilized instruments de...

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Detalhes bibliográficos
Autores: Bianca Amorim de Oliveira, Cíntia; Fontes da Silva, Erika; Fontes da Silva, Filipe; Dália Paulino, Raissa
Tipo de documento: Artigo
Estado:Published version
Data de publicação:2018
País:Brasil
Recursos:UNIBH
Repositório:Revista e-xacta
Idioma:Português
OAI Identifier:oai:ojs.periodicos.uninove.br:article/7821
Acesso em linha:https://periodicos.uninove.br/exacta/article/view/7821
Nível de acesso:Acesso aberto
Palavra-chave:Work satisfaction
Organizational Commitment
Public Servers.
Satisfação no Trabalho
Comprometimento Organizacional
Servidores Públicos.
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author Bianca Amorim de Oliveira, Cíntia
author2 Fontes da Silva, Erika
Fontes da Silva, Filipe
Dália Paulino, Raissa
author2_role author
author
author
author_browse Bianca Amorim de Oliveira, Cíntia
Dália Paulino, Raissa
Fontes da Silva, Erika
Fontes da Silva, Filipe
author_facet Bianca Amorim de Oliveira, Cíntia
Fontes da Silva, Erika
Fontes da Silva, Filipe
Dália Paulino, Raissa
author_role author
collection Revista e-xacta
description This study aims to analyze the influence of job satisfaction on the organizational commitment of Borborema-PB's CRAS civil servants, being characterized as a descriptive research; to the media, a bibliographic research and a case study, with a quantitative approach. The study utilized instruments developed and validated in Brazil to measure the satisfaction of the Work Satisfaction Scale (EST) and organizational commitment, the national versions of the three bases of commitment, conceptualized by Meyer and Allen (1990): Affective Organizational Commitment ECOA), Organizational Compensation Calculation (ECOC) and Normative Organizational Commitment (ECON) all scales of authorship of Siqueira (2008). The results revealed the level of server satisfaction with work and levels of satisfaction for each dimension, as well as the predominant organizational commitment in the institution. In general, the positive correlation between job satisfaction and the three bases of organizational commitment was verified.
eu_rights_str_mv openAccess
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institution UNIBH
instname_str Centro Universitário de Belo Horizonte (UNIBH)
language por
network_acronym_str BR
network_name_str Brasil
oai_identifier_str oai:ojs.periodicos.uninove.br:article/7821
publishDate 2018
publishDateSort 2018
publisher Universidade Nove de Julho - UNINOVE
publisherStr Universidade Nove de Julho - UNINOVE
reponame_str Revista e-xacta
spelling Organizational commitment and satisfaction at work: a study with CRAS employees from Borborema-PB Comprometimento organizacional e satisfação no trabalho: estudo com funcionários do CRAS de Borborema-PB Bianca Amorim de Oliveira, Cíntia Fontes da Silva, Erika Fontes da Silva, Filipe Dália Paulino, Raissa Work satisfaction Organizational Commitment Public Servers. Satisfação no Trabalho Comprometimento Organizacional Servidores Públicos. This study aims to analyze the influence of job satisfaction on the organizational commitment of Borborema-PB's CRAS civil servants, being characterized as a descriptive research; to the media, a bibliographic research and a case study, with a quantitative approach. The study utilized instruments developed and validated in Brazil to measure the satisfaction of the Work Satisfaction Scale (EST) and organizational commitment, the national versions of the three bases of commitment, conceptualized by Meyer and Allen (1990): Affective Organizational Commitment ECOA), Organizational Compensation Calculation (ECOC) and Normative Organizational Commitment (ECON) all scales of authorship of Siqueira (2008). The results revealed the level of server satisfaction with work and levels of satisfaction for each dimension, as well as the predominant organizational commitment in the institution. In general, the positive correlation between job satisfaction and the three bases of organizational commitment was verified. Este estudo objetiva analisar a influência da satisfação no trabalho no comprometimento organizacional dos servidores públicos do CRAS de Borborema- PB, sendo caracterizado quanto aos fins, como pesquisa descritiva; aos meios, uma pesquisa bibliográfica e um estudo de caso, com abordagem quantitativa. O estudo utilizou instrumentos desenvolvidos e validados no Brasil, para medir a satisfação a Escala de Satisfação no Trabalho (EST) e para o comprometimento organizacional, as versões nacionais das três bases do comprometimento conceituadas por Meyer e Allen (1990): Comprometimento Organizacional Afetivo (ECOA), Comprometimento Organizacional Calculativo (ECOC) e Comprometimento Organizacional Normativo (ECON) todas as escalas de autoria de Siqueira (2008). Os resultados revelaram o nível de satisfação dos servidores com o trabalho e níveis de satisfação para cada dimensão, como também o comprometimento organizacional predominante na instituição. De modo geral, constatou-se a correlação positiva entre a satisfação no trabalho e as três bases do comprometimento organizacional. Universidade Nove de Julho - UNINOVE https://periodicos.uninove.br/exacta/article/view/7821 10.5585/exactaep.v16n4.7821
spellingShingle Organizational commitment and satisfaction at work: a study with CRAS employees from Borborema-PB
Bianca Amorim de Oliveira, Cíntia
Work satisfaction
Organizational Commitment
Public Servers.
Satisfação no Trabalho
Comprometimento Organizacional
Servidores Públicos.
status_str publishedVersion
title Organizational commitment and satisfaction at work: a study with CRAS employees from Borborema-PB
title_full Organizational commitment and satisfaction at work: a study with CRAS employees from Borborema-PB
title_fullStr Organizational commitment and satisfaction at work: a study with CRAS employees from Borborema-PB
title_full_unstemmed Organizational commitment and satisfaction at work: a study with CRAS employees from Borborema-PB
title_short Organizational commitment and satisfaction at work: a study with CRAS employees from Borborema-PB
title_sort Organizational commitment and satisfaction at work: a study with CRAS employees from Borborema-PB
topic Work satisfaction
Organizational Commitment
Public Servers.
Satisfação no Trabalho
Comprometimento Organizacional
Servidores Públicos.
topic_facet Work satisfaction
Organizational Commitment
Public Servers.
Satisfação no Trabalho
Comprometimento Organizacional
Servidores Públicos.
url https://periodicos.uninove.br/exacta/article/view/7821