WhatsApp and urban violence on television news: flow of images, challenges and new professional routines

In this article, our objective is to understand the advantages and challenges of using WhatsApp in television news production, especially in the coverage of urban violence, with the purpose of discussing to what extent the flow of images that permeates the app affects professional routines. WhatsApp...

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Bibliographic Details
Authors: Grupillo, Aline; Serra, Joaquim Paulo
Format: Article
Status:Published version
Publication date:2023
Country:Brasil
Institution:UFRGS
Repository:Intexto (Porto Alegre)
Language:Portuguese
OAI Identifier:oai:seer.ufrgs.br:article/130266
Online Access:https://seer.ufrgs.br/index.php/intexto/article/view/130266
Access Level:Open access
Keyword:WhatsApp
violência urbana
flagrantes
telejornalismo
urban violence
images
television news
Description
Summary:In this article, our objective is to understand the advantages and challenges of using WhatsApp in television news production, especially in the coverage of urban violence, with the purpose of discussing to what extent the flow of images that permeates the app affects professional routines. WhatsApp has become one of the most popular applications in the world for sending and receiving text, sound, and images, and television news also exploits its instantaneity in order to capture violence, especially in regions of armed conflict, hostile to the presence of reporters. In this study, we conducted 13 in-depth interviews with journalists from four Brazilian TV stations. This methodology was complemented by observing the news for a period of six months. In general, journalists value the content of incidents sent via WhatsApp, as the tool has become fundamental for filling out the news, allowing access to images of violent events in certain territories hostile to coverage by the traditional press, not to mention the potential of the incidents to attract the audience. However, the intense and multidirectional flow of images requires more work from professionals in the verification processes, the development of new work routines, and the dilemma between showing or not showing content that has not been fully verified.