Reporting as a booster of the corporate social performance effect on corporate reputation

Corporate social performance (CSP) is one of the main drivers of corporate reputation. The main aim of this study is to analyze the moderating effect of corporate social responsibility (CSR) reporting quality on the relation of CSP and corporate reputation through two effects. First, it may enhance...

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Bibliographic Details
Authors: Pérez Cornejo, Clara; Quevedo Puente, Mª Esther; Delgado García, Juan Bautista
Format: Article
Status:Accepted version
Publication date:2020
Country:España
Institution:Universidad de Burgos (UBU)
Repository:Repositorio Institucional de la Universidad de Burgos (RIUBU)
OAI Identifier:oai:riubu.ubu.es:10259/11294
Online Access:https://hdl.handle.net/10259/11294
Access Level:Open access
Keyword:Corporate reputation
Corporate social responsibility performance
Corporate socialresponsibility reporting
Stakeholder–agency theory
Responsabilidad social de la empresa
Economía de la empresa
Social responsibility of busines
Managerial economic
Description
Summary:Corporate social performance (CSP) is one of the main drivers of corporate reputation. The main aim of this study is to analyze the moderating effect of corporate social responsibility (CSR) reporting quality on the relation of CSP and corporate reputation through two effects. First, it may enhance the firm's credibility because CSR reporting favors CSP consistency by reducing managers' CSR discretion and easing CSP comparability along the time. Second, it may increase the visibility of CSR actions beyond direct stakeholders involved in them. Analyzing an international sample of 132 companies from nine countries for the period 2011–2016, we show that all of the CSP dimensions (social, environmental, and economic) positively affect corporate reputation. We also find that good CSR reporting quality increases the intensity of the environmental and social performance effects on corporate reputation. Results provide a new perspective of the role CSR reporting quality that managers have to deal to get better impacts of CSP on corporate reputation.