Value indicators for regional broadcasters: accountability in EITB, CCMA and CRTVG

The European Broadcasting Union presented in 2014 a report on PSM values in order to establish a self-assessment framework of intangible indicators for Public Service Media. Value and impact indicators have become one of the present challenges for public services and organizations. The article prese...

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Bibliographic Details
Authors: Valencia Bermúdez, Andrea; Campos Freire, Francisco
Format: Article
Publication date:2016
Country:España
Institution:Universidad de Santiago de Compostela (USC)
Repository:Minerva. Repositorio Institucional de la Universidad de Santiago de Compostela
Language:English
OAI Identifier:oai:minerva.usc.gal:10347/22378
Online Access:http://hdl.handle.net/10347/22378
Access Level:Open access
Description
Summary:The European Broadcasting Union presented in 2014 a report on PSM values in order to establish a self-assessment framework of intangible indicators for Public Service Media. Value and impact indicators have become one of the present challenges for public services and organizations. The article presents a proposal based on the EBU tool, comparing and assessing accountability strategies of three Spanish regional broadcasters: EITB, CCMA, and CRTVG. All of them report on financial, management, and governance data via their corporate websites, while also increasing transparency measures for institutions and competitive markets. However, findings show a lack of accountability to their main stakeholder: society